Refund Policy

Return and Refund Policy

At Wyatt Voyages, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund, exchange, warranty, and return guidelines below.

1. Return Period

You have 3 days from the date of delivery to initiate a return for any product purchased from Wyatt Voyages.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The product must be unused, in its original condition, and in the original packaging.
  • You must provide proof of purchase (e.g., your order confirmation email).

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [email protected] within 3 days of receiving your order.
  2. Return Authorization: Upon approval, we will provide you with a return authorization number and instructions for returning the item.

4. Exchanges

If you wish to exchange a product for a different item, please follow the same return process outlined above. Once we receive your returned item, we will process the exchange for the new item based on availability.

5. Refund Process

  • Refunds will be issued only for returned items that meet our return eligibility criteria.
  • Since we only accept cash on delivery, depending on the nature of the return.

6. Warranty

All products come with a warranty against manufacturing defects. If you encounter any issues covered by the warranty, please contact us for assistance. Warranty claims must be reported within 3 days of delivery.

7. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items marked as final sale or clearance.
  • Used or damaged products that do not meet our return eligibility criteria.

8. Contact Us

If you have any questions or concerns regarding our Refund/Return Policy, please contact us at: [email protected].